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Back To School Sales! Use code “Zary5”

Back To School Sales! Use code “Zary5”

Back To School Sales! Use code “Zary5”

Back To School Sales! Use code “Zary5”

Back To School Sales! Use code “Zary5”

Back To School Sales! Use code “Zary5”

Return & Refund Policy

Last Updated: 2nd October, 2025

At ZaryKiddo (“we”, “us”, or “our”), we want you to be fully satisfied with your purchase. This Return & Refund Policy outlines the terms and conditions for returning products and requesting refunds when you shop at https://zarykiddo.com.

1. Returns

You may return products under the following conditions:

  • The product is unused, in its original packaging, and in the same condition you received it.
  • Returns must be requested within 7 days of receiving the product.
  • Certain items (e.g., stationery or personal hygiene items) may not be eligible for return due to safety or hygiene reasons.

2. How to Request a Return

To initiate a return, please:

  • Lagos Customers: Returns must be initiated within 48 hours of delivery.
  • Outside Lagos: Returns must be initiated within 7 days of delivery.
  • Contact within the applicable timeframe.
  • Provide your order number and reason for the return.
  • Products must be unused, in their original packaging, and in resalable condition.
  • Follow the instructions provided by our team for shipping the product back to us.
  • Refunds (or exchanges, if preferred) will be processed once the returned item is received and inspected.

3. Refunds

Refunds will be processed as follows:

  • Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be issued to your original payment method within 5–7 business days.
  • Shipping costs are non-refundable, unless the return is due to our error or a defective product.

4. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, please return it for a refund and place a new order.

5. Damaged or Defective Products

If you receive a damaged or defective product, contact us immediately at with your order number and a photo of the issue. We will provide instructions for a return and replacement or refund.

6. Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us at: hello@zarykiddo.com or call +2348070503936

Address: Magodo GRA, Lagos, Nigeria

By shopping with us, you agree to this Return & Refund Policy.